In order to remove account limits, you must complete the Enhanced account verification. We require a proof of identification and a proof of address.
We accept the following documents as proof of identification:
- Current passport
- Current Driving licence
- Photographic national identity card
We accept the following documents as proof of address:
- Bank statement dated within the last 3 months
- Utility bill dated within the last 3 months
- Council tax bill for the current year
These documents should be sent via our secure document upload link which can be found on the right hand side of the platform. We review documents within 24 hours of receipt. Once approved your account limits will be lifted. Please note, we reserve the right to conduct further checks at a later date.